560 Kirts Blvd. #120 Troy, MI 48084
248.614.6600
248.614.6620

Managed Services

Teoma Managed IT Services

At Teoma Systems, we understand the importance of IT and its impact on your business.  IT is what we do, allowing you to focus on what you do.  We provide a suite of solutions designed to keep you operating at peak efficiency. With Teoma Systems’ Protect Managed IT Services, we strive to ease your day-to-day IT worries keeping our eyes in the sky so you can focus on the business, and we can focus on making IT happen.

How Teoma Managed IT Services works

We understand every business is different; so, we offer simple packages customized to fit your business’s needs to make sure your business operates…always.  A full service of add-ons are available to customize your solution and provide you with greater peace of mind.

We provide an integrated solution, linking our CRM and ticketing system to your monitoring. This allows us to remediate issues lightning fast. Through a series of scripts and algorithms, we resolve many of the most common IT issues proactively (magic included with every bundle). Our engineers are skilled in the technology and exceptional in communicating its impact to your business. We communicate in words that makes sense, not jargon. For 26 years we have solved issues others couldn’t. Let us show you the difference and join our family of delighted customers.

What Teoma Managed IT Services Includes

Teoma Monitor

– 24/7/365 Workstation/Server Monitoring

-MS Patch Management

-Help desk ticketing integration

-Real-time alerts

-Remote access

-Online reporting and analytics

Teoma Secure

– 24/7/365 Workstation/Server Monitoring

-MS Patch Management

-MS Anti-Virus protection (Bitdefender)

-Essential Email protection (Barracuda)

-Help desk ticketing integration

-Real-time alerts

-Remote access

-Online reporting and analytics

 

Remote Service Options

Remote Support Client for Windows OS

Remote Support Client for Linux

Remote Support Client for macOS