"We were able to upgrade our systems to give us the ability to use VoIP and administer it all from the desktop," said Matt Rees, Manager of Enterprise Support for ProQuest. "All in all the new system will save us roughly $80,000 per year over the next three years."

"The entire process was a win-win situation for us," said Rees. "It was really a no brainer once you take into account the money and time we will save by consolidating all of our various messaging systems into one."

"The Teoma people we have worked with on this are top-notch," said Rees. "I am very pleased with everyone from the sales staff to the technicians. We encountered some problems along the way, which is to be expected with a project this large, but Teoma stuck with us through it all."

"The implementation did not affect our day-to-day operations at all," said Rees. "It was definitely a seamless migration, and it made me look really good. Our end-users were not at all aware of the transition."

Proquest, Matt Rees