"When we first started in June 2002, we were sharing a phone system with another company, " said Travis Bully, systems engineer and chief technical coordinator of the move. "It was an older Avaya Definity system, but it worked well. We didn't have to pay a phone bill, worry about line usage or anything. When it came time for the move, we realized we had to start worrying about a phone system."

"We were introduced to Teoma by our AT&T rep, but by that time we were pretty far along into the process. We told them we needed to keep on track," Bully said. "But Teoma was persistent, and we listened to what they had to say. We're very glad we ended up going with them."

"We have an employee in New York and several people in a small office in Canada," Bully said. "We can extend the IP Office system to them without getting dedicated lines. We can also give them Detroit area phone numbers and transfer calls as if they were right in this office. We felt IP Office gave us a very scalable solution without having to spend hundreds of thousands of dollars."

"We're often on conference calls and that can get pretty expensive when you use a third-party service," Bully said. "The Power Conferencing solution will enable us to leverage some of our bandwidth here for conference calls."

"We haven't even deployed IP phones yet - we're using a digital system that works with IP Office. I'm looking forward to implementing the new features that the phone system can handle. It's limitless as far as we're concerned," he said.

"There are so many things that can happen during a move. Plans were evolving as the move was happening, and Teoma was right there to help us," Bully said.

"You couldn't ask for nicer, more responsive people to do business with. They are very much a 'yes' company," he added. "And because they're a smaller company we felt more comfortable with Teoma than with some of the bigger players we were talking to. I think they understand our business model, and that is a very important aspect."

Route One, Travis Bully